Purpose
The Purpose pillar is about a fashion brand communicating its philosophy or purpose to its audience. It is particularly important with reference to Gen Z (born 1997 onwards) as this audience most receptive to a brand’s ethos and how this imparts perceived added value. Finneman (2020) explains that a trade-off between price and value is no longer enough for Gen Z. They need more.
A strong brand philosophy forces a business to evaluate constant change and to understand how these changes influence the way clients engage with the brand Silvia, (2023). Having powerful and effective values is key for a brand to be successful. “It provides a framework for decision-making, helps to guide the company’s marketing and communications efforts, and creates a sense of purpose for employees and customers alike.” Mishra (2023).
Within this philosophy, according to (Aaker in Mitterfellner, 2023), Aaker’s brand personality framework suggests that there are five brand personalities that matter most: sincerity, excitement, competence, sophistication and ruggedness. He believes that this framework can be successfully used to gain insight to a ‘brands personality’ and gauge if the consumer and the brand are well aligned in terms of personality and values.
Gen Z is currently the most heavily influenced generation in society, concerned with sustainability, inclusivity and treating people fairly. They like to know whether the brand is trustworthy and is ethically moral. They are looking beyond tangible products and are trying to pinpoint what it is that makes the company/brand unique. What is its mission, purpose and most importantly what is it trying to build for us a society? Finneman (2020). To effectively connect to a Gen Z audience, brands should consider making content that resonates with their values and interests, also ensuring that they are truthful. Anderson (2023)
In 2010, Asos successfully launched ‘Fashion with Integrity’ with the purpose of being a company that cares for people whilst helping to reduce the impact on the planet, following the two pillars planet and people. Asos is a good example of a business that has a strong brand philosophy. Their values include being authentic, brave, creative and disciplined. “Our business is built on an inclusive culture which encourages passion, enthusiasm and development” ASOS (2021).
Overall, we can determine that Gen Zers like to see a brand that aligns with its own values and morals. They like to relate to the brand and their morals. Achieving this is critical.
Reference list
Finnerman, B., Spagnuolo E. and Rahilly, L. (2020). Meet Generation Z: Shaping the Future of Shopping | McKinsey. Available at https://www.mckinsey.com/industries/consumer-packaged-goods/our-insights/meet-generation-z-shaping-the-future-of-shopping (Last accessed 24 Oct 2023)
Silvia, P. (2023). Why Philosophy Has Much To Do With Brand-Building (And What That Looks Like). Forbes. Available at https://www.forbes.com/sites/piasilva/2020/11/19/why-philosophy-has-much-to-do-with-brand-building-and-what-that-looks-like/?sh=772c3e4671f9
Mishra, D. (2023). Why is Brand Philosophy Important? Available at https://digiverse.medium.com/why-is-brand-philosophy-important-35483217ac21 (Last accessed 24 Oct 2023)
Mitterfellner, O (2023) Luxury Fashion Brand Management [electronic resource]: Unifying Fashion with Sustainability. Publisher: London: Routledge (2023)
Anderson, M. (2023). Council Post: Connecting with Gen Z: Effective Stratergies for Brands. Forbes. Available at https://www.forbes.com/sites/forbescommunicationscouncil/2023/05/05/connecting-with-gen-z-effective-strategies-for-brands/?sh=1a1dcb71babf (Last Accessed 24 Oct 2023)
ASOS 2021. Our purpose and values. ASOS PLC. Available at https://www.asosplc.com/this-is-asos/our-purpose-and-values/ (Last accessed 24 Oct 2023)